Principal Data Architect — Salesforce CRM
Lead digital transformation for global revenue and service operations.
Serve as the strategic bridge between senior business leaders and IT, translating complex business needs into scalable, enterprise-grade Salesforce architectures. Transform Lead-to-Cash and Service processes across heavy equipment and mining businesses with high-level influence on global stakeholders.
- Design scalable Salesforce CRM architecture for Lead-to-Cash and Field Service within 6-9 months
- Lead cross-functional workshops to define future-state business capability models
- Deliver integrated business and technology roadmaps aligned to enterprise objectives
- Mentor 3-5 architecture team members and establish repeatable standards
"Complex, global, matrixed environment emphasizing operational excellence. Requires comfort with ambiguity and influencing across disciplines while balancing standards with flexibility."